Privacy Policy
This Privacy Policy describes how Opsetr LLC ("Opsetr," "we," "us," or "our") collects, uses, and discloses your information when you respond to our advertisements, visit our website at opsetr.com, contact us, or use our products and services (the "Services"). It also tells you about your privacy rights and how the law protects you. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
This Policy includes specific disclosures required by the laws of California, Texas, and other states with comprehensive consumer privacy laws.
If you have questions, contact us at [email protected].
1. Quick Summary
- We collect contact information, business information, payment information, and online activity data.
- We use it to deliver our Services, market to prospective customers, and run our business.
- We share it with service providers and advertising partners, and as required by law.
- We do not sell personal information for money. We do share certain information with advertising partners for cross-context behavioral advertising — you can opt out at any time.
- We record sales, onboarding, and support calls.
- You have rights to access, delete, correct, and limit how we use your information. See Section 11 to exercise them.
2. Mobile Communication Policy & SMS Consent
Opsetr LLC is committed to protecting your privacy and the security of your mobile information. This section describes how we collect, use, and protect information related to SMS/text message communications.
How You Opt In
By submitting your mobile phone number through any form on our website, landing page, or intake form — including contact forms, appointment booking forms, or lead capture forms — you expressly consent to receive SMS/text messages from Opsetr LLC. You may also opt in verbally during a call or by texting a keyword to our business number. Consent is confirmed at the point of submission.
Types of Messages You May Receive
Once opted in, you may receive text messages including:
- Appointment reminders and confirmations
- Follow-up messages related to your inquiry
- Service updates and account notifications
- Promotional offers and marketing communications
- Responses to your inbound messages
Message Frequency
Message frequency varies based on your interactions with us and the nature of your inquiry. You may receive multiple messages per week during active communication.
Message and Data Rates
Message and data rates may apply. Charges are billed by your mobile carrier according to your plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. To opt back in, reply START or contact us at [email protected].
Help
For assistance, reply HELP to any message or contact us at [email protected].
Consent Is Not a Condition of Purchase
Consent to receive SMS/text messages is not a condition of purchasing any product or service from Opsetr LLC. You may use our Services without consenting to receive marketing SMS messages.
SMS Data Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Information We Collect
We collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | First and last name, email, phone number, postal address, IP address, account username, business name |
| Commercial information | Products and Services purchased, subscription tier, billing history |
| Financial information | Payment card information (processed by Stripe), billing address |
| Internet activity | Pages visited, links clicked, time on site, referring URL, device and browser data |
| Geolocation (approximate) | City and state derived from IP address — we do not collect precise geolocation |
| Audio recordings | Sales, onboarding, and support calls (see Section 9) |
| Professional information | Job title, trade or industry, business size |
| Inferences | Profiles built from the above to evaluate fit for our Services |
| Sensitive personal information | Account login credentials, payment card information |
We do not knowingly collect: precise geolocation, racial or ethnic origin, religious beliefs, sexual orientation, immigration status, genetic data, biometric data, health information, or information about children under 16.
4. Where We Get Your Information
- Directly from you — when you fill out a form, book a call, sign up, or contact us.
- From your device — through cookies, pixels, and similar technologies on our site.
- From advertising partners — Meta, Google, and other ad platforms that deliver our advertising.
- From service providers — including our CRM (GoHighLevel), payment processor (Stripe), and analytics providers.
- From publicly available sources — business directories, public records, and similar.
5. How We Use Your Information
- Provide and operate the Services — account creation, billing, customer support, and account communications.
- Sales and marketing — respond to inquiries, follow up on leads, send promotional emails and SMS (where consented), and retarget on advertising platforms.
- Analytics and improvement — understand how the site and Services are used, diagnose problems, and develop new features.
- Advertising — measure ad performance, build lookalike audiences, and retarget visitors.
- Quality assurance and training — review and use call recordings to train our team and improve service.
- Security and fraud prevention — detect, investigate, and prevent fraudulent or unauthorized activity.
- Legal compliance — comply with applicable laws, court orders, and regulatory requirements.
- Business operations — accounting, recordkeeping, audits, and corporate transactions.
6. How We Share Your Information
SMS opt-in data and consent are never shared with advertising partners or used for cross-context behavioral advertising. The sharing described below applies to other categories of personal information only.
| Recipient | Purpose |
|---|---|
| Service providers (e.g., GoHighLevel, Stripe, hosting, email/SMS, analytics) | To deliver the Services on our behalf under written contract |
| Advertising partners (e.g., Meta, Google) | To deliver and measure advertising — excludes SMS opt-in data and consent |
| Professional advisors (lawyers, accountants) | For legal, accounting, and compliance purposes |
| Acquirers | In connection with a merger, acquisition, or sale of assets |
| Government authorities | When required by law, subpoena, or court order |
7. Sale and Sharing of Personal Information
We do not sell personal information for money. We do share the following categories with advertising partners for cross-context behavioral advertising:
- Identifiers (e.g., online identifiers, IP address)
- Internet activity (e.g., pages visited, ads clicked)
- Inferences
SMS opt-in data and mobile consent information are explicitly excluded from this sharing and are never sold, rented, or disclosed to advertising partners or affiliates for any marketing or promotional purpose.
You have the right to opt out of this sharing at any time by emailing [email protected] with the subject line "Opt Out of Sale/Sharing." We do not knowingly sell or share personal information of consumers under 16 years of age.
8. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies on our site to:
- Keep you logged in and remember your preferences (essential).
- Measure traffic and performance (analytics).
- Deliver and measure advertising (Meta Pixel, Google Ads, and similar).
You can manage cookies through your browser settings or by emailing us to opt out of advertising-related tracking.
9. Call Recording
We record sales, onboarding, and support calls for quality assurance, training, recordkeeping, and dispute resolution. At the start of each call, we provide a verbal notice that the call is being recorded. By continuing the call after this notice, you consent to being recorded. If you do not wish to be recorded, please tell us at the start of the call.
10. Data Retention
| Data Type | Retention |
|---|---|
| Customer account records | While the account is active, and as needed for legal or business purposes thereafter |
| Marketing leads | Indefinitely, until you request deletion or opt out |
| Billing and tax records | At least 7 years (required by law) |
| Call recordings | Indefinitely, for training, quality assurance, and dispute resolution |
| Website analytics | Up to 26 months |
| Cookies | Session-only or up to 13 months, depending on type |
11. Your Privacy Rights
| Right | What it means |
|---|---|
| Right to know / access | Get a copy of the personal information we have about you |
| Right to delete | Request deletion of your personal information |
| Right to correct | Fix inaccurate personal information |
| Right to portability | Receive your information in a portable format |
| Right to opt out of sale/sharing | Stop us from sharing your information for cross-context behavioral advertising |
| Right to non-discrimination | We will not deny services or charge different prices for exercising your rights |
12. How to Exercise Your Rights
You can submit a request by:
- Email: [email protected]
- Website: opsetr.com/contact-us
We will acknowledge your request within 10 business days and respond within 45 days. We may ask you to verify your identity before processing your request.
13. State-Specific Disclosures
13.1 California (CCPA / CPRA)
In the past 12 months, we have collected the categories of personal information listed in Section 3, disclosed them to service providers for business purposes, and shared them with advertising partners for cross-context behavioral advertising. We have not sold personal information for monetary consideration and have not knowingly collected or sold personal information of consumers under 16.
13.2 Texas (TDPSA)
Texas residents have the rights described in Section 11. As required by Texas law: We do NOT sell sensitive personal data. We do NOT collect or sell biometric personal data.
13.3 Other States
Residents of other states with comprehensive privacy laws have the rights granted by the laws of their state. Contact us as described in Section 12 to exercise them.
14. Children's Privacy
Our site and Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, contact [email protected] and we will delete it.
15. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit and access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
16. Third-Party Links
Our site may contain links to third-party websites. This Policy does not apply to those third parties. We encourage you to read their privacy policies.
17. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent change. If we make material changes, we will notify you by posting a notice on our site or by email. We will review this Policy at least once every 12 months.
18. Contact Us
- Business: Opsetr LLC
- Email: [email protected]
- Privacy: [email protected]
- Phone: 978-923-5259
- Website: www.opsetr.com
© 2026 Opsetr LLC. All rights reserved.